It is how people will associate with your brand. Create a website that reflects your culture and your branding. Keep logos, banners, themes, and images universal across all platforms. Once you have your branding in place, you will want to take some time claiming and creating profiles on social media and local directory sites . Optimize these profiles with the latest news about your business. Make sure all of the information is accurate and correct. Update contact information and include a link to your website. You can also ad images and logos to help strengthen your brand. Social media sites are a great way to reach your target audience and engage with them. Local directory sites, like Yelp and Google are a great way to increase your online visibility. Both social media and local directories will help you gain insight into how your customers associate with your brand.

http://www.growplumbing.com/2018/06/12/how-to-cultivate-and-protect-your-online-reputation/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+GrowPlumbing+%28Helping+Plumbers+Grow+Their+Business%29

If you see nothing at Gordontheplumber.com Aurora IL the time, it might just be a really slow leak. Check on it daily or more often to see if drips fall when you’re not looking. If you have no drips after a week or so, the leak might have been taken care of, or it might have been that kid after all. Or maybe it only appears when it rains . We offer a terrific assortment of water alarms if you want to be notified exactly when the leak reappears. Either way, still check every so often, and mention it to the professionals the next time you see them. Please keep in mind that just because you cannot identify a leak yourself, doesn’t always mean you don’t have one. Listen to your gut and look at the evidence. If you feel something isn’t right, your water bill suddenly shoots up, your water meter seems to be running a marathon, or you hear running water when nothing is on and can’t find the reason, don’t wait, call your trusted local plumber right away!

https://theplumber.com/i-think-i-have-a-leak/

“My best defense was communication.” A growing company like The Sunny Plumber is necessarily a hiring company. It builds out its business on the backs of new hires who, once they prove themselves, become the veteran employees whose performances foster future growth. The Sunny Plumber will be in a hiring mode for years to come because the Southwest U.S. company aspires to establish itself across the country. “We are not yet expanding across the country, but that kind of thinking is coming into play,” says Gary Eisenhauer, general manager, “The goal (in 2018) is to expand quicker. Every month, we have a management meeting to determine if it is time to move forward or to slow down.” In the process of expansion, Eisenhauer constantly will be culling male and female technician candidates for employment. The general manager says technical ability is not the first criterion he considers as he interviews job applicants. “The first thing I look for in the recruiting process is integrity,” he says. “That’s because I will be sending them out to clients they have never met. They have got to be able to work with strangers.” He is not talking about an employee being congenial, though that also is a valuable customer service attribute.

http://www.thesunnyplumber.com/blog/community-involvement/with-a-focus-on-customers-plumbing-firm-finds-fast-growth-in-five-years/

The customer won’t worry about how long the service call is taking because time isn’t a factor. When the job is done, the customer will feel like he was treated fairly and with respect.   The same repair should always product the same results. Flat rate pricing assures that from master plumber to journeyman plumber and from customer to customer the same fee is charged for the same repair. That produces the same profit results. Unlike time and materials pricing, there is no undercharging for Fred Fast and no overcharging for Sam Slow. Customers will focus on the overall value instead of how much time the plumber spends on the repair. Everybody is happier.  With a flat-rate system, the goal is to charge a fair price. But a fair price isn’t necessarily a low price. Hey—you work hard.

http://www.growplumbing.com/2018/07/12/7-ways-flat-rate-pricing-from-coolfront-can-save-your-bottom-line/?utm_source=feedburner&utm_medium=feed&utm_campaign=Feed%3A+GrowPlumbing+%28Helping+Plumbers+Grow+Their+Business%29

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